Bon Appetit

Bon Appetit
The Chef

Sunday, March 20, 2011

The Good and the Bad….no ugly here!

by Frank Ruffo


I had originally planned on reviewing a chain restaurant this week, but an experience that I had recently, changed my mind. That, along with news that a man here at work was grilling steaks at a local establishment on a wood fired grill, has me doing a report on two separate establishments this week.
            The first place (the bad) was “Drew Mena’s” in North Versailles. This place usually has adequate service, not good, just adequate. This being said, the food is normally very good, the portions are very generous, and is what I consider a good value. Now, let’s go to the “experience”.
            My wife and I had to run out, so we called her parents to see if they wanted to get something to eat. They agreed and we all decided that we would go to Drew’s since we had coupons and, as I said, the food is usually very good with adequate service.
            We were seated promptly, no wait, and were told that Rose would be our waitress. Eventually, Rose took our drink orders and returned with them quickly and then took our dinner orders. Everything was going as expected. Our salads and soup came out in a timely manner but that is where it ended. As we waited for our dinners, I noticed that other patrons who came in after us were receiving their meals. I thought that maybe they were just getting sandwiches or the special, no problem-yet. Just as we were really getting agitated, Rose came over to inform us that she had forgotten to put our orders in and would we mind waiting for them. At this time, where were we going to go, so we said sure, we’d wait. What we didn’t know was that she hadn’t put the order in yet. Well, from the time we entered the door until we received our meals, it was almost two hours!
            Now to the food, two of the meals were just warm, how can that be? We should have been the priority and to make matters worse, the owner was there and he just didn’t seem to care. Finally, they took our coupons off and let us keep them for another visit, yeah right. We calmed down and before we left, talked to the waitress and told her that it was okay that anyone can have a bad day. I also told her that if we come back and she is there that I won’t let her forget this incident and I would “ride her like a rented mule,” jokingly of course.
Dennis the chef
            Now for the good, I like steak and when I heard of sixteen ounce rib eyes grilled on a wood fired grill, I had to try it out. This is going to be short and to the point, after all, it’s the good, not the great. Dennis runs the grill on Fridays and Saturdays during Lent at “Vincent’s Pizza”, which is located on route 30 in North Huntingdon.  Just looking at him, you know that he likes to eat.  He only does steaks once a week, which will be on Saturdays during lent. He will also be doing crab cakes on Fridays.
 


Actual Meal
The rib eye is one of the most flavorful and juicy steaks, but there is a good bit of waste. The fat and marbling gives it its flavor, but you have to do a lot of trimming. A person who is hooked on filets probably wouldn’t care for the extra work involved.

            “Vincent’s” is a seat yourself pizza place, so the ambiance leaves a little bit to be desired. The waitress was efficient and took care of our basic dining needs. The meal was good, not great as I had expected, but good overall. The salad wasn’t very big and it was mostly iceberg lettuce, and a little bitter at that. The steak was delicious and arrived cooked as ordered, medium rare. The baked potato was huge and done to perfection, not over or under cooked.
            Overall, this was a good meal with good service and all at a decent price. I was hoping to give you the great and the bad, but it was just good. It is still worth a try if you like steak and I hear that the crab cakes are really good. Since I don’t eat crab, I can’t speak from experience.
            To conclude, I wouldn’t write off “Drew Mena’s” because it is usually very good with decent service and deserves another chance and if you don’t mind eating steak and crab in a pizza joint, you may also want to try them at “Vincent’s.”
    

11 comments:

  1. Frank,
    I don't eat steak often and never eat seafood, but this is a good description of what to expect from this restaurant. I'm left wondering what you ordered at Drew's. You writing flows nicely.
    Samantha Cribbs

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  2. Frank
    You did a good job with those pictures. I wonder if I will ever eat out again after reading about your experience at Drew's;it took two hours to get a those meals. I've had some long waits at places like Olive Garden but at least they give you a little gaget so you can go sit at the bar or even outside and when it comes the gaget will tell you Ruth Hall

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  3. Frank,

    That's for sharing your reviews of the two restaurant's. I don't think i'd eat at the first but I've had the second "Vincent's", only there pizza though. Good Review.

    Alison

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  4. Frank,
    This blog was very informative and I feel like the service described is sadly how most restaurants today. I liked how you included pictures. Especially the picture of your actual meal. Nice job!

    Melissa Stickney

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  5. Frank, Very interesting blog. I have had that bad restuarant experience before and it puts a bad taste in your mouth. Vincents has good pizza and I was unable of the steak/crab cake. Thanks for the information and the reviews
    Christina Chinchock

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  6. Frank,
    I can't say that I have ate at either, but I wouldn't mind trying them out if you still believe Mena's is worth trying. I have to say that I would've liked to see a picture of Mena's, maybe also known what they serve or what you ordered. Vincent's sounds like a nice place to try and perhaps I will one day, especially since I love steak and pizza!

    Richard Jordan

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  7. Thanks for the nice comments. I just didn't have time to go and get a picture of Drew's and at the time I was there, didn't know that I was going to use that experience. Hope the pix I have planned for my next blog will please you.

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  8. Frank,
    Good job! I know how it feels to have bad service and its hard to forget. The owner really should have done something else to help make up for your bad experience.I really enjoyed reading your post. I also liked the picture you added.
    Melissa K

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  9. Frank,
    I enjoyed reading your reviews. We all have had bad experiences and try to be understanding, but I do think the person in charge should have come and spoke to you to show that they were sorry for the issue. At least you have the option of no longer going there!
    Eric Cogovan

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  10. Your blog posts always make me hungry, Frank!
    I can't believe the wait was two hours - just unreal. I hope they offered to pare down your bill.

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  11. Frank, this is another solid post. You are very fair to the restaurants, although I'm not sure everyone would be. The picture of the steak was amazing. Good job, again.

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